<img height="22" border="0" width="176" alt="" src="/id0904f67a803f8b21" /><br /><br /><h2><span style="color:red;">METRICS: ASSESSING PROJECT SUCCESS</span></h2><h2></h2><br /><p><strong><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; ">COURSE DESCRIPTION</span></strong></p><p><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; ">This workshop addresses key performance indicators of project success, including on-time, on-budget, and customer satisfaction measures. Sharing ideas on measures of project success will be an element of the seminar.</span></p><table border="0" width="100%" cellpadding="0" cellspacing="0"> <tr> <td> <p><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; "><strong>PMBOK® KNOWLEDGE AREAS</strong></span></p> </td> </tr> <tr> <td><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; ">All Processes</span></td> </tr></table><br /><table border="0" width="100%" cellpadding="0" cellspacing="0"> <tr> <td height="50%" width="123"><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; "><strong>Date:</strong></span></td> <td height="50%" width="459"><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; "><strong>Friday, November 13, 2009</strong></span></td> </tr> <tr> <td width="123"><strong><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; ">Time:</span></strong></td> <td width="459"><strong><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; ">8:00 A.M. - 4:30 P.M.</span></strong></td> </tr> <tr> <td width="123"><strong><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; ">Location:</span></strong></td> <td width="459"><strong><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; ">SIUE Morris University Center, Edwardsville, IL</span></strong></td> </tr> <tr> <td width="123"><strong><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; ">Instructor:</span></strong></td> <td width="459"><strong><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; "><a href="/business/projectmanagement/instructors.shtml#ascoli">Doug Ascoli</a>, PMP, AmerenUE</span></strong></td> </tr> <tr> <td width="123"><strong><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; ">Credits:</span></strong></td> <td width="459"><strong><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; ">7 Contact <strong><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; ">Hours</span></strong>/PDUs </span></strong></td> </tr> <tr> <td width="123"><strong><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; ">Track:</span></strong></td> <td width="459"><strong><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; ">Project Portfolio Management</span></strong></td> </tr></table><p></p><hr noshade="noshade" size="1" width="60%" align="left" /><hr noshade="noshade" size="1" width="60%" align="left" /><p><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt;"><strong>REGISTRATION</strong></span></p><table border="0" width="100%" cellpadding="0" cellspacing="0"> <tr> <td width="123"><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; "><strong>ONLINE </strong></span> <img height="18" border="0" width="20" alt="" src="/id0904f67a804a13cd" /><br /><img height="18" border="0" width="80" alt="" src="/id0904f67a804b3202" /></td> <td width="459"><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; "><a href="/id0904f67a804a5ca7">Register online.</a><br /></span></td> </tr> <tr> <td width="123"> </td> <td width="459"> </td> </tr> <tr> <td width="123"><strong><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; ">BY PHONE</span></strong> <img height="19" border="0" width="17" alt="" src="/id0904f67a804a138c" /></td> <td width="459"> <p><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; ">Call 618-650-2668 to register by phone.</span></p> </td> </tr></table><hr noshade="noshade" size="1" width="60%" align="left" /><p><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt; "><strong>INDIVIDUAL COURSE CANCELLATION AND REFUND POLICY</strong></span></p><p class="style7" align="left"><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt;">The SIUE Executive Education division of the School of Business reserves the right to cancel or postpone any course when necessary. If we cancel or postpone a course for any reason, you may choose to receive a <strong>FULL</strong> refund or apply the course fee to a subsequent offering of the same or a similar course. The latter option may be exercised within one calendar year of the original course.</span></p><p class="style7" align="left"><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt;">If you register and pay for a course and then withdraw a one week or more <strong>before</strong> the start date of the course, a full refund of the course fee <strong>less an administrative fee of $50</strong> will be made.</span></p><p class="style7" align="left"><span style="font-family:Arial, Helvetica, sans-serif; font-size:10pt;">If cancellation occurs <strong>less</strong> than one week before the start date of the course, <strong>no refund</strong> of the course fee will be made; however, at the discretion of the Director of Executive Education Programs, the course fee may be applied to a subsequent offering of the same or similar course with a course fee that is at least equal to the cost of the original course. If the course fee of a subsequent course exceeds the amount paid for the original course, the difference in the course fee amounts must be paid in full prior to the start of the subsequent course. An approved substitution must occur within one calendar year of the original course.</span></p>